Support

Something not right? Tell us and we will help.

Email us

support@obsimaps.example · we reply within two working days.

A wrong turn or a missing road?

That is a map problem. Report it and it goes on our map-fix list. Report a map problem

Delete your account

In the app: Menu → Account → Delete account. Or here: Delete account

Common questions

The voice is quiet or silent. Check Settings → Voice and sound, and the phone’s media volume. Road names need the road-name pack, which downloads on Wi-Fi.

The map is blank in a tunnel. Open Settings → Offline maps and check that the Klang Valley map is saved.